Continuity 1

Terms of Service

Last updated: February 26, 2026

Continuity 1 Technologies Private Limited ("Continuity1," "C1," "we," "us," or "our") operates the following websites and services:

  • C1 (continuity1.com) — recruitment technology and HR consulting services
  • Diverge (diverge.one) — career profile building and AI-powered interview practice
  • FlowQube (flowqube.com) — AI-native assessment platform

Together with any related websites, networks, applications, and mobile applications, these are collectively referred to as the "Services."

Please read the following terms carefully. By accessing or using any of the Services, you agree that you have read and understood, and as a condition of your use of the Services, you agree to be bound by these Terms and Conditions, including our Privacy Policy and any additional terms we may provide from time to time (together, these "Terms"). If you do not agree to the Terms, you do not have our permission to use the Services.

Please read the Privacy Policy carefully for information relating to our collection, use, storage, and disclosure of your personal information. The Privacy Policy is incorporated by reference into, and made a part of, these Terms.

1. Services

Continuity1 provides technology-driven products and services across recruitment, career development, and talent assessment. Our Services include:

  • C1: Recruitment technology, HR consulting, and talent operations services for businesses.
  • Diverge: Professional profile management, AI-powered interview practice, voice and speech analysis, resume optimization, and career development tools for individuals.
  • FlowQube: AI-generated assessments, voice simulations, and multi-skill evaluation tools for hiring teams.

We may add new products or features to our Services from time to time. Any new products or features will be governed by these Terms unless stated otherwise.

2. Your Eligibility

You must be at least 18 years old to use the Services. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Services; and (c) your registration and your use of the Services is in compliance with all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms.

3. Accounts and Registration

To access most features of the Services, you must provide us with information about yourself, such as your name, email address, professional information, contact information, and billing-related information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. You may create accounts on one or more of our Services, and each account is subject to these Terms.

4. General Payment Terms

Certain features of the Services require you to pay fees. Fees vary based on the product, plan, and payment model.

4.1 Pricing

Continuity1 reserves the right to determine pricing for the Services. We may change the fees for any feature of the Services, including additional fees or charges. We may, at our sole discretion, make promotional offers with different features and different pricing to any customers. These promotional offers, unless made to you, will not apply to your offer or these Terms.

4.2 Authorization

You authorize Continuity1 to charge all sums for the orders that you make and any level of service you select, to the payment method specified in your account. If you pay any fees with a credit card or UPI, we may seek pre-authorization prior to your purchase to verify that the payment account is valid and has the necessary funds or credit available.

4.3 Subscription Services

Certain Services may include automatically recurring payments for periodic charges ("Subscription Services"). If you activate a Subscription Service, you authorize Continuity1 to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date. Your account will be charged automatically on the billing date for the next subscription period. The subscription will continue unless and until you cancel your subscription or we terminate it.

4.4 Usage-Based Services

Certain Services, including Diverge, operate on a usage-based top-up model. You purchase credits or top-ups that are consumed as you use AI-powered features. Top-ups are valid for the period specified at the time of purchase. Unused credits expire at the end of the validity period and are non-refundable. Different features may consume different amounts of credit based on complexity.

4.5 Delinquent Accounts

We may suspend or terminate access to the Services for any account for which any amount is due but unpaid. In addition to the amount due, a delinquent account will be charged with fees or charges incidental to any chargeback or collection of any unpaid amount, including collection fees.

4.6 Refunds and Cancellations

To request a refund, send a request to [email protected]. We will review the request and make a decision at our discretion. For usage-based Services, refund eligibility depends on whether credits have been consumed. To cancel a subscription, send a request to [email protected].

5. Licenses

5.1 Permission to Use

Subject to your complete and ongoing compliance with these Terms, Continuity1 grants you limited, non-transferable, non-sublicensable, revocable permission to access and use the Services for your personal, internal use during the Term at the level of service for which you have paid all applicable fees.

5.2 Restrictions

Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Services; (b) make modifications to the Services; or (c) interfere with or circumvent any feature of the Services, including any security or access control mechanism. If you are prohibited under applicable law from using the Services, you may not use them. You may not use the Services on behalf of any third party.

5.3 Feedback

If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Services ("Feedback"), then you hereby grant Continuity1 an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Services and create other products and services.

6. Ownership; Proprietary Rights

The Services are owned and operated by Continuity1. The visual interfaces, graphics, design, compilation, information, data, computer code, products, software, services, templates, and all other elements of the Services ("Materials") provided by Continuity1 are protected by intellectual property and other laws. All Materials included in the Services are the property of Continuity1 or its third-party licensors. Except as expressly authorized by Continuity1, you may not make use of the Materials. We reserve all rights to the Materials not granted expressly in these Terms.

7. Third-Party Terms

7.1 Third-Party Services and Linked Websites

The Services may provide tools that enable you to import and export information to and from third-party services, including but not limited to social media platforms, AI service providers, payment processors, and analytics services. By using these tools, you agree that we may transfer information to and from the applicable third-party service. Third-party services are not under our control, and we are not responsible for any third-party service's use of your information. The Services may also contain links to third-party websites. Linked websites are not under our control, and we are not responsible for their content.

7.2 Third-Party Software

The Services may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components ("Third-Party Components"). Although the Services are provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those licenses.

8. User Content

8.1 User Content Generally

Certain features of the Services permit users to provide content, including professional profiles, resumes, interview recordings, assessment responses, text, images, audio, video, and other types of works ("User Content"). You retain any copyright and other proprietary rights that you may hold in the User Content that you provide to the Services. Nevertheless, we need certain permissions from you in order to provide the Services.

8.2 Limited License Grant to Other Users

By providing User Content to or via the Services to other users, you grant those users a non-exclusive license to access and use that User Content as permitted by these Terms and the functionality of the Services.

8.3 User Content Representations and Warranties

We disclaim any and all liability in connection with User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Services. By providing User Content via the Services, you affirm, represent, and warrant that:

  • you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Continuity1 and users of the Services to use and distribute your User Content as necessary to exercise the licenses granted by you in this Section;
  • your User Content does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Continuity1 to violate any law or regulation;
  • your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate; and
  • your User Content does not and will not contain hateful content, threats of physical harm, or harassment.

We reserve the right to screen, remove, edit, or block any User Content we find in violation of the Terms or that we find, in our sole discretion, to be otherwise objectionable. We may also suspend or terminate your account if we determine, in our sole discretion, that you or your organization advocates, encourages, or sponsors hateful content, harassment, or threats of physical harm.

8.4 User Content Disclaimer

We are under no obligation to edit or control User Content that you or other users post or publish, and will not be in any way responsible or liable for User Content. We may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms or is otherwise objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Continuity1 with respect to User Content. For clarity, Continuity1 does not permit copyright-infringing activities on the Services.

9. AI-Generated Content and Output

Certain Services use artificial intelligence and machine learning to generate content, provide feedback, evaluate responses, or produce assessments ("AI Output"). This includes, but is not limited to, interview feedback, speech analysis, resume suggestions, content evaluations, and assessment scoring.

  • AI Output is provided for informational and preparatory purposes only and does not constitute professional advice (career, legal, medical, or otherwise).
  • We do not guarantee the accuracy, completeness, or suitability of any AI Output.
  • You are responsible for reviewing and validating any AI Output before relying on it.
  • We may use your interactions with AI features to improve our Services, subject to our Privacy Policy.

10. Prohibited Conduct

By using the Services you agree not to:

  • use the Services for any illegal purpose or in violation of any local, state, national, or international law;
  • violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
  • interfere with security-related features of the Services, including by: (i) disabling or circumventing features that prevent or limit use or copying of any content; (ii) reverse engineering or otherwise attempting to discover the source code of any portion of the Services except to the extent expressly permitted by applicable law; or (iii) hacking, password "mining," or using any other illegitimate means of interference;
  • modify or create derivatives of any part of the Services;
  • interfere with the operation of the Services or any user's enjoyment of the Services, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unsolicited offer or advertisement to another user; (iii) collecting personal information about another user or third party without consent; or (iv) interfering with or disrupting any network, equipment, or server connected to or used to provide the Services;
  • perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other account without permission, or falsifying your identity;
  • take action that imposes an unreasonable or disproportionately large load on the infrastructure of the Services or our systems or networks; or
  • sell or otherwise transfer the access granted under these Terms or any Materials or any right or ability to view, access, or use any Materials.

11. Modification of These Terms

We reserve the right to change these Terms on a going-forward basis at any time. Please check these Terms periodically for changes. Modifications will become effective upon the earlier of (a) your acceptance of the modified Terms, (b) your use of the Services with actual knowledge of the modified Terms, or (c) thirty (30) days following our publication of the modified Terms through the Services.

12. Term, Termination, and Modification of the Services

12.1 Term

These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Services.

12.2 Termination

If you violate any provision of these Terms, your authorization to access the Services and these Terms automatically terminate. In addition, Continuity1 may, at its sole discretion, terminate these Terms or your account on the Services, or suspend or terminate your access to the Services, at any time for any reason or no reason, with or without notice. You may terminate your account and these Terms at any time by contacting us at [email protected].

12.3 Effect of Termination

Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Services; (b) you will no longer be authorized to access your account or the Services; (c) you must pay Continuity1 any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and Sections 5.3, 6, 12.3, 13, 14, 15, and 17 will survive.

12.4 Modification of the Services

Continuity1 reserves the right to modify or discontinue the Services at any time (including by limiting or discontinuing certain features of the Services), temporarily or permanently, without notice to you. Continuity1 will have no liability for any change to the Services or any suspension or termination of your access to or use of the Services. Any service fees are not refundable.

13. Indemnity

You are responsible for your use of the Services, and you will defend and indemnify Continuity1 and its officers, directors, employees, consultants, affiliates, subsidiaries, and agents (together, the "Continuity1 Entities") from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or connected with: (a) your use of, or misuse of, the Services; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (d) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in that case, you agree to cooperate with our defense of those claims.

14. Disclaimers; No Warranties

THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICES ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. CONTINUITY1 DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICES, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.

CONTINUITY1 DOES NOT WARRANT THAT THE SERVICES OR ANY PORTION OF THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICES OR CONTINUITY1 ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICES WILL CREATE ANY WARRANTY REGARDING ANY OF THE CONTINUITY1 ENTITIES OR THE SERVICES THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICES AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR ANY LOSS OF DATA, INCLUDING USER CONTENT.

HOWEVER, CONTINUITY1 DOES NOT DISCLAIM ANY WARRANTY OR OTHER RIGHT THAT IT IS PROHIBITED FROM DISCLAIMING UNDER APPLICABLE LAW.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE CONTINUITY1 ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY MATERIALS OR CONTENT ON THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY CONTINUITY1 ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE CONTINUITY1 ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICES OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO CONTINUITY1 FOR ACCESS TO AND USE OF THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO THE CLAIM; OR (B) INR 2,000.

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

16. Dispute Resolution

You and Continuity1 agree that every dispute arising in connection with these Terms will be resolved by the governing laws of India and the State of Maharashtra. All disputes will be subject to the jurisdiction of courts at Pune alone.

17. General Terms

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Continuity1 regarding your use of the Services. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect. Throughout these Terms the use of the word "including" means "including but not limited to."

17.1 Governing Law

These Terms are governed by the laws of India. You and Continuity1 submit to the personal and exclusive jurisdiction of the courts located within Pune, Maharashtra for resolution of any lawsuit or court proceeding permitted under these Terms.

17.2 Consent to Electronic Communications

By using the Services, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

17.3 Contact Information

The Services are offered by Continuity 1 Technologies Private Limited, located at 91Springboard, Creaticity, Pune, India 411006. You may contact us by sending correspondence to that address or by emailing us at [email protected].

17.4 International Use

Access to the Services from countries or territories or by individuals where such access is illegal is prohibited.

17.5 Force Majeure

Except for the obligation related to payment of charges due to Continuity1, neither you nor Continuity1 will be responsible for any failure to perform or delay attributable in whole or in part to any cause beyond its reasonable control, including but not limited to acts of God, government actions, war, civil disturbance, insurrection, sabotage, shortage of energy or equipment, or disruption of communication networks or cloud storage facilities ("Force Majeure Event"). If a Force Majeure Event occurs, the affected party will, as soon as practicable: (i) notify the other party of the happening of the Force Majeure Event and its impact; and (ii) use all reasonable efforts to resolve any issues resulting from the Force Majeure Event.

18. Advertising

Unless you specifically withdraw your consent by sending an email to [email protected], you hereby acknowledge and consent to Continuity1 making use of any of your marks, logos, and trade names to identify you as a customer on our websites and marketing materials. You can withdraw your consent at any time.

19. Data Retention

Continuity1 commits to securely storing your data during your active use of the Services and in accordance with applicable product terms and timeframes. Data exceeding stated retention periods will be routinely and permanently deleted from our systems.

You expressly acknowledge and accept that Continuity1 does not provide any archiving or backup services and may delete data that is no longer in use. Continuity1 expressly disclaims all obligations with respect to archiving, storage, and backup of data.

20. Beta Services

Continuity1 may from time to time make available features or services which are in beta. Beta features will be clearly identified within the Services. If you choose to use beta features, the following applies:

  • Continuity1 grants you a non-exclusive, non-transferable right to use the beta features for testing and evaluation purposes.
  • Beta features may contain bugs, errors, and other problems. Continuity1 will not provide support or maintenance for beta features.
  • Any risk or damages arising out of the use of beta features will be your responsibility.
  • Continuity1 reserves the right to modify or terminate beta features at any time, without notice and without liability.
  • Once beta features are terminated, Continuity1 will not be obliged to provide continued access to data collected during the beta period.